I cannot find downloadable scanning software for this MFP. It is installed on one PC but that was three years ago. I have search | 5 replies. Install the product on a network (HP LaserJet CM (fax/photo-card The product provides ppi, bit full-color scanning from the ADF (HP LaserJet. Hi, Our HP Colour Laserjet CM MFP printer has stopped being able to scan to our Windows 7 bit computer. I think the problem may.

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If the photo slots have been disabled an appropriate error message is displayed.

Scan to a memory card This feature allows you to scan a document and save it to an inserted memory card. Do let us know if you have any more concern related to Windows. Scan directly sdan the product by using the control-panel scan buttons. Repeat for all three destinations. If the memory card is removed while scanning to it, then the scan is stopped.

This printer is not a current model but it is very reliable and I do not wish to do away with it simply because Windows has decided it doesn’t want to support it anymore or can’t fix its compatibility issues.

Click the Scan button for t type of original that you are scanning. Javascript is disabled in this browser. Insert a memory card to continue scanning.

We will be more than happy to assist you. Scan methods Scan jobs can be performed in the following ways. Thanks for marking this as the answer. Therefore, the date and time must be set correctly in order for the date and time of the file to be scaj.


Hope the information provided is helpful. Set up the zcan Scan Menu button Destinations must be set up prior to using the Scan Menu button on the control panel.

cm13122 Insert a valid memory card to continue scanning. Otherwise the flatbed is scanned. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the sscan number is an official Microsoft global customer service number. Kumar Replied on July 1, It seems with prior experiences on different computers and with items such as keyboards that the drivers made for Cm13122 10 simply do not work.

Select Change the destinations that show up on the all-in-one control panel. Select Create a new destination with settings that I specify. Scan to a file, e-mail, or software program note: Since restoration to Windows 7 it now can not.

A partial file may still exist on the memory card. Only single-page scanning is supported from the flatbed.

HP Color LaserJet CM1312 MFP Series Product – Use scan

Name the default destination, and then click Next. Ck1312 think the problem may have occurred from the rollover to Windows 10, we did not keep Windows 10 but restored back to Windows 7.

If the memory card is corrupt, then the scan is stopped, and an appropriate error message is displayed. For updating drivers you may refer to the article mentioned below.

HP Color LaserJet CM MFP Series Product – Use scan | HP® Customer Support

Thank you in advance for any help you can provide. The device will look for the presence of paper in the ADF.


Sorry this didn’t help. Text-recognition software is also known as optical character recognition OCR software. Load the originals that are to be scanned face-up in the automatic document feeder ADF input tray, with the cm132 of the document forward, and adjust the media guides. Each subsequent file name is incremented by one. On the product control panel, press Cancel. Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following: To use this feature in Windows, a destination must be programmed in the scan setup before scanning to a destination.

If there is no card inserted when trying to scan then an appropriate error message is displayed.

HP Laserjet CM1312MFP Can not scan

For the best scan quality, place your originals onto the flatbed scanner, rather than loading them into the automatic document feeder ADF input tray. Many versions of popular e-mail programs seem to be MAPI-compliant. How satisfied are you with this response? Look for the icons on the device to guide you in proper placement of the original. The others are marked with “Failed” Could I please get some advice on how to fix this.